Position Title: Community Manager
Hours of duty: 37.5 per week
Salary: £14.40 - £15.13 per hour (dependent on experience)
Contract Type: Fixed Term until March 2024
Falcon Support Services provides supported accommodation and community projects to those that are homeless, at risk of homelessness, or vulnerable in the community.
Our service helps vulnerable people by providing safe and secure accommodation with our staff working alongside clients to help them develop their skills, so they can move away from homelessness to living independently and positively contribute to their community.
Falcon Support Services are equipped to train and support people who do not have relevant skills and experience but have the right values, behaviours, and attitudes.
To run the daily operations of the Drop-In ensuring services are delivered efficiently ensuring we provide high-quality support to vulnerable members of the community through Support Work and to utilizing community resources and working in partnership with external agencies to maximize service delivery
The service addresses immediate needs and moves people from being at a ‘pre-engagement’ stage to ‘engagement’ using an informal key working approach. Our service is prevention-focused, based on meeting service users’ needs with no time restraints and genuinely enables access to all.
The Drop In’s are an open-access service with the aim of providing a safe and meaningful space for people to engage with and access services. We believe that everyone has the right to feel safe, accepted, and valued and not to be judged for any situations they may be facing and should have access to basic needs, advice, support and opportunities to create a better everyday life.
To be responsible for the development, and implementation of procedures and codes of working practice to form part of a comprehensive quality approach to service delivery.
Compliance / Health and Safety
To adhere to all Falcon Support Services policies and procedures as well as any specific local procedures.
Report concerns appropriately, such as adult and child safeguarding issues and substantial risk.
Ensure that all required documentation is completed and actioned for new clients moving into the project in particular housing benefit applications/risk assessments/ needs assessments
Knowledge, Experience & Skills: